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Need help with your background check?

You're in the right place. Our Candidate Support Site includes detailed step-by-step articles to guide you through your experience with HireRight — beginning to end.

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General Topics for Help Articles

Need help with your background check? You're in the right place!

Our Help Articles include detailed information and step-by-step instructions to guide you through your experience with HireRight.

Preparing for Your Background Check

11 Total Articles

  • Assistance Completing Invitation

  • Assistance in Completing Release/Consent

  • FBI Fingerprinting Candidate User Guide

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During Your Background Check

9 Total Articles

  • How to Locate Previous Work History

  • U.S. Acceptable Documentation

  • Confirming Receipt of Documents

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Drug Testing & Health Screening Services

7 Total Articles

  • Best Practices for Testing Services

  • Collection Site Assistance

  • Drug Testing and Health Screening Invitation Assistance

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After Your Background Check

5 Total Articles

  • Request a Copy of My Background Report or Testing Results

  • How Can I Submit a Human Trafficking Block or Dispute?

  • Dispute the Accuracy of My Background Report or Testing Results

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Background Check FAQs

39 Total Articles

  • Dispute the Accuracy of My Background Report or Testing Results

  • Why Could HireRight not Verify my Background Check Information Without my Help?

  • Does a Credit Check Negatively Impact my Credit Score?

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About HireRight

4 Total Articles

  • How do HireRight’s Background Checks Help Candidates Get Hired?

  • Is My Information Secure?

  • What is the Relationship Between HireRight and the Employer Requesting the Background Verification?

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For US Candidates to Request a Copy of Your Background Report.

If you wish to Dispute the Accuracy of Your Background Report .

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How Can I Submit a Human Trafficking Block or Dispute? 

Announcements

Cumberland County, KY (Criminal) - Public Record Service Delay Notification

The Cumberland County, KY Clerk’s Office will be closed for the remainder of the week due to flooding.

South Carolina Statewide Criminal - Public Record Service Delay Notification

The South Carolina Statewide Criminal public access system is currently experiencing intermittent technical issues.

Update - Multiple Counties, SC (Criminal, Civil) - Public Record Service Delay Notification

Please review for updates on delays for multiple South Carolina counties.

Multiple Counties, SC (Criminal, Civil) - Public Record Service Delay Notification

The Greenville County and Charleston County, SC public access system is currently unavailable.

Update - Fairfax/Fairfax City, VA (Criminal) - Public Record Service Delay Notification

The Fairfax/Fairfax City, VA automation systems have been restored.

Benton County, MS (Criminal) - Public Record Service Delay Notification

Please review for Benton County, MS court delays.

Update - Cumberland County, KY (Criminal) - Public Record Service Delay Notification

The Cumberland County, KY Clerk’s Office remains closed due to flooding until further notice.

Update - Lincoln County, NV (Criminal) - Public Record Service Delay Notification

The Lincoln County, NV Justice Court public access system has been restored.

Update - Various Counties, MS (Criminal) - Public Record Service Delay Notification

The weather-related disruptions previously affecting portions of Mississippi have been resolved.

Update - St. John the Baptist County, LA (Criminal) - Public Record Service Delay Notification

The weather-related disruptions previously affecting St. John the Baptist County, LA have been resolved.

Cumberland County, KY (Criminal) - Public Record Service Delay Notification

The Cumberland County, KY Clerk’s Office will be closed for the remainder of the week due to flooding.

South Carolina Statewide Criminal - Public Record Service Delay Notification

The South Carolina Statewide Criminal public access system is currently experiencing intermittent technical issues.

Update - Multiple Counties, SC (Criminal, Civil) - Public Record Service Delay Notification

Please review for updates on delays for multiple South Carolina counties.

Multiple Counties, SC (Criminal, Civil) - Public Record Service Delay Notification

The Greenville County and Charleston County, SC public access system is currently unavailable.

Update - Fairfax/Fairfax City, VA (Criminal) - Public Record Service Delay Notification

The Fairfax/Fairfax City, VA automation systems have been restored.

Benton County, MS (Criminal) - Public Record Service Delay Notification

Please review for Benton County, MS court delays.

Update - Cumberland County, KY (Criminal) - Public Record Service Delay Notification

The Cumberland County, KY Clerk’s Office remains closed due to flooding until further notice.

Update - Lincoln County, NV (Criminal) - Public Record Service Delay Notification

The Lincoln County, NV Justice Court public access system has been restored.

Update - Various Counties, MS (Criminal) - Public Record Service Delay Notification

The weather-related disruptions previously affecting portions of Mississippi have been resolved.

Update - St. John the Baptist County, LA (Criminal) - Public Record Service Delay Notification

The weather-related disruptions previously affecting St. John the Baptist County, LA have been resolved.

Cumberland County, KY (Criminal) - Public Record Service Delay Notification

The Cumberland County, KY Clerk’s Office will be closed for the remainder of the week due to flooding.

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