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Candidate Support

Need help with your background check?

You're in the right place. Our Candidate Support Site includes detailed step-by-step articles to guide you through your experience with HireRight — beginning to end.

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General Topics for Help Articles

Need help with your background check? You're in the right place!

Our Help Articles include detailed information and step-by-step instructions to guide you through your experience with HireRight.

Preparing for Your Background Check

11 Total Articles

  • Assistance Completing Invitation

  • Assistance in Completing Release/Consent

  • FBI Fingerprinting Candidate User Guide

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During Your Background Check

9 Total Articles

  • How to Locate Previous Work History

  • U.S. Acceptable Documentation

  • Confirming Receipt of Documents

See all articles

Drug Testing & Health Screening Services

7 Total Articles

  • Best Practices for Testing Services

  • Collection Site Assistance

  • Drug Testing and Health Screening Invitation Assistance

See all articles

After Your Background Check

5 Total Articles

  • Request a Copy of My Background Report or Testing Results

  • How Can I Submit a Human Trafficking Block or Dispute?

  • Dispute the Accuracy of My Background Report or Testing Results

See all articles

Background Check FAQs

39 Total Articles

  • Dispute the Accuracy of My Background Report or Testing Results

  • Why Could HireRight not Verify my Background Check Information Without my Help?

  • Does a Credit Check Negatively Impact my Credit Score?

See all articles

About HireRight

4 Total Articles

  • How do HireRight’s Background Checks Help Candidates Get Hired?

  • Is My Information Secure?

  • What is the Relationship Between HireRight and the Employer Requesting the Background Verification?

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For US Candidates to Request a Copy of Your Background Report.

If you wish to Dispute the Accuracy of Your Background Report .

For Uber Earners .

How Can I Submit a Human Trafficking Block or Dispute? 

Frequently Asked Questions

Announcements

Multiple Counties, AZ (Criminal) - Public Record Service Delay Notification

Please review for delays impacting multiple Arizona counties.

Multiple Counties, MS (Criminal) - Public Record Service Delay Notification

The court clerks in the following Mississippi counties are currently experiencing a significant backlog in record requests.

Closures for Veterans Day - Public Record Service Delay Notification

Please review for Veterans Day closures.

Fayette County, KY (Criminal) - Public Record Service Delay Notification

The Fayette County, KY Court Clerk is currently experiencing a backlog.

Update - Tulare County, CA (Criminal) - Public Record Service Delay Notification

The Tulare County, CA public access terminal has been restored.

Update - Berks County, PA (Civil) - Public Record Service Delay Notification

The staffing issues impacting the Berks County, PA Court have been resolved.

Illinois Child Abuse Registry - Public Record Service Delay Notification

The Illinois Department of Children & Family Services (DCFS) is currently experiencing higher than normal volume.

Update - Cumberland County, KY (Criminal) - Public Record Service Delay Notification

The Cumberland County, KY public access terminal access has been restored.

McLennan County, TX (Criminal) - Public Record Service Delay Notification

The McLennan County, TX court clerks are currently experiencing a backlog.

Georgia Statewide (Criminal) - Public Record Service Delay Notification

Please expect delays with Georgia Statewide (Criminal) searches due to staffing issues at the source.

Multiple Counties, AZ (Criminal) - Public Record Service Delay Notification

Please review for delays impacting multiple Arizona counties.

Multiple Counties, MS (Criminal) - Public Record Service Delay Notification

The court clerks in the following Mississippi counties are currently experiencing a significant backlog in record requests.

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