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Candidate Support

Need help with your background check?

You're in the right place. Our Candidate Support Site includes detailed step-by-step articles to guide you through your experience with HireRight — beginning to end.

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General Topics for Help Articles

Need help with your background check? You're in the right place!

Our Help Articles include detailed information and step-by-step instructions to guide you through your experience with HireRight.

Preparing for Your Background Check

11 Total Articles

  • Assistance Completing Invitation

  • Assistance in Completing Release/Consent

  • FBI Fingerprinting Candidate User Guide

See all articles

During Your Background Check

9 Total Articles

  • How to Locate Previous Work History

  • U.S. Acceptable Documentation

  • Confirming Receipt of Documents

See all articles

Drug Testing & Health Screening Services

7 Total Articles

  • Best Practices for Testing Services

  • Collection Site Assistance

  • Drug Testing and Health Screening Invitation Assistance

See all articles

After Your Background Check

5 Total Articles

  • Request a Copy of My Background Report or Testing Results

  • How Can I Submit a Human Trafficking Block or Dispute?

  • Dispute the Accuracy of My Background Report or Testing Results

See all articles

Background Check FAQs

39 Total Articles

  • Dispute the Accuracy of My Background Report or Testing Results

  • Why Could HireRight not Verify my Background Check Information Without my Help?

  • Does a Credit Check Negatively Impact my Credit Score?

See all articles

About HireRight

4 Total Articles

  • How do HireRight’s Background Checks Help Candidates Get Hired?

  • Is My Information Secure?

  • What is the Relationship Between HireRight and the Employer Requesting the Background Verification?

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Announcements

Update - Churchill County, NV (Criminal) - Public Record Service Delay Notification

The Churchill County, NV Court clerk has returned to the office.

Update - Claiborne County, MS (Criminal) - Public Record Service Delay Notification

The Claiborne County, MS Justice Court is still unable to process requests.

Sacramento County, CA (Criminal) - Public Record Service Delay Notification

Please review for Sacramento County, CA court delays.

Update - All Counties, WA (Criminal) - Public Record Service Delay Notification

Please review delays impacting all Washington courts.

Update - All Counties, Puerto Rico (Criminal) - Public Record Service Delay Notification

The Puerto Rico system issue has been resolved.

All Counties, Puerto Rico (Criminal) - Public Record Service Delay Notification

Please be advised that the Puerto Rico system is currently down.

Licking County, OH (Criminal) - Public Record Service Delay Notification

The Licking County, OH public access system is currently experiencing technical issues.

Sierra County, CA (Criminal) - Public Record Service Delay Notification

The Sierra County, CA court is currently experiencing staffing shortages.

Cuyahoga County, OH (Criminal) - Public Record Service Delay Notification

The Cuyahoga County, OH public access system is currently experiencing technical issues.

Update - Multiple Counties, NV (Criminal) - Public Record Service Delay Notification

The court backlog has been resolved.

Update - Churchill County, NV (Criminal) - Public Record Service Delay Notification

The Churchill County, NV Court clerk has returned to the office.

Update - Claiborne County, MS (Criminal) - Public Record Service Delay Notification

The Claiborne County, MS Justice Court is still unable to process requests.

1 of 10

For US Candidates to Request a Copy of Your Background Report.

If you wish to Dispute the Accuracy of Your Background Report .

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How Can I Submit a Human Trafficking Block or Dispute? 

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Frequently Asked Questions