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Candidate Support

Need help with your background check?

You're in the right place. Our Candidate Support Site includes detailed step-by-step articles to guide you through your experience with HireRight — beginning to end.

Not a candidate? Visit our Customer Support site.

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Information on Requesting a Copy of My Report and Disputing Results.

General Topics for Help Articles

Need help with your background check? You're in the right place!

Our Help Articles include detailed information and step-by-step instructions to guide you through your experience with HireRight.

Preparing for Your Background Check

11 Total Articles

  • Assistance Completing Invitation

  • Assistance in Completing Release/Consent

  • FBI Fingerprinting Candidate User Guide

See all articles

During Your Background Check

9 Total Articles

  • How to Locate Previous Work History

  • U.S. Acceptable Documentation

  • Confirming Receipt of Documents

See all articles

Drug Testing & Health Screening Services

7 Total Articles

  • Best Practices for Testing Services

  • Collection Site Assistance

  • Drug Testing and Health Screening Invitation Assistance

See all articles

After Your Background Check

5 Total Articles

  • Request a Copy of My Background Report or Testing Results

  • How Can I Submit a Human Trafficking Block or Dispute?

  • Dispute the Accuracy of My Background Report or Testing Results

See all articles

Background Check FAQs

39 Total Articles

  • Dispute the Accuracy of My Background Report or Testing Results

  • Why Could HireRight not Verify my Background Check Information Without my Help?

  • Does a Credit Check Negatively Impact my Credit Score?

See all articles

About HireRight

4 Total Articles

  • How do HireRight’s Background Checks Help Candidates Get Hired?

  • Is My Information Secure?

  • What is the Relationship Between HireRight and the Employer Requesting the Background Verification?

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For US Candidates to Request a Copy of Your Background Report.

If you wish to Dispute the Accuracy of Your Background Report .

For Uber Earners .

How Can I Submit a Human Trafficking Block or Dispute? 

Announcements

Various States (Criminal, Civil) - Severe Weather Advisory - Public Record Service Delay Notification

Due to severe weather impacting areas across the country, delays in court record searches may occur as a result of court closures and potential power outages.

Mercer County, OH - Celina Municipal Court (Criminal, Civil) - Public Record Service Delay Notification

The Mercer County, OH - Celina Municipal Court (Criminal, Civil) public access system is currently unavailable.

Douglas County, NV (Criminal) - Public Record Service Delay Notification

Please review for Douglas County, NV delays.

Update - Carson City, NV (Criminal, Civil) - Public Record Service Delay Notification

The Carson City, NV Justice Court public access system has been restored.

Update - Gadsden County, FL (Criminal, Civil) - Public Record Service Delay Notification

The Gadsden County, FL (Criminal, Civil) public access system has been restored.

Update - Orange County, CA (Criminal, Civil) - Public Record Service Delay Notification

The Orange County, CA (Criminal, Civil) public access system has been restored.

Update - Fulton County, KY (Criminal) - Public Record Service Delay Notification

The Fulton County, KY public access system has been restored.

St. Joseph County, MI (Criminal, Civil) - Public Record Service Delay Notification

Due to a recent change in public access within St. Joseph County, MI, searches for this jurisdiction are temporarily on hold.

Update - Cameron County, TX (Criminal) - Public Record Service Delay Notification

The Cameron County, TX (Criminal) public access system has been restored.

Update - Warren County, OH - Lebanon Municipal Court (Criminal, Civil) - Public Record Service Delay Notification

The Warren County, OH - Lebanon Municipal Court (Criminal, Civil) public access system has been restored.

Various States (Criminal, Civil) - Severe Weather Advisory - Public Record Service Delay Notification

Due to severe weather impacting areas across the country, delays in court record searches may occur as a result of court closures and potential power outages.

Mercer County, OH - Celina Municipal Court (Criminal, Civil) - Public Record Service Delay Notification

The Mercer County, OH - Celina Municipal Court (Criminal, Civil) public access system is currently unavailable.

Douglas County, NV (Criminal) - Public Record Service Delay Notification

Please review for Douglas County, NV delays.

Update - Carson City, NV (Criminal, Civil) - Public Record Service Delay Notification

The Carson City, NV Justice Court public access system has been restored.

Update - Gadsden County, FL (Criminal, Civil) - Public Record Service Delay Notification

The Gadsden County, FL (Criminal, Civil) public access system has been restored.

Update - Orange County, CA (Criminal, Civil) - Public Record Service Delay Notification

The Orange County, CA (Criminal, Civil) public access system has been restored.

Update - Fulton County, KY (Criminal) - Public Record Service Delay Notification

The Fulton County, KY public access system has been restored.

St. Joseph County, MI (Criminal, Civil) - Public Record Service Delay Notification

Due to a recent change in public access within St. Joseph County, MI, searches for this jurisdiction are temporarily on hold.

Update - Cameron County, TX (Criminal) - Public Record Service Delay Notification

The Cameron County, TX (Criminal) public access system has been restored.

Update - Warren County, OH - Lebanon Municipal Court (Criminal, Civil) - Public Record Service Delay Notification

The Warren County, OH - Lebanon Municipal Court (Criminal, Civil) public access system has been restored.

Various States (Criminal, Civil) - Severe Weather Advisory - Public Record Service Delay Notification

Due to severe weather impacting areas across the country, delays in court record searches may occur as a result of court closures and potential power outages.

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