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Candidate Support

Need help with your background check?

You're in the right place. Our Candidate Support Site includes detailed step-by-step articles to guide you through your experience with HireRight — beginning to end.

Not a candidate? Visit our Customer Support site.

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Information on Requesting a Copy of My Report and Disputing Results.

General Topics for Help Articles

Need help with your background check? You're in the right place!

Our Help Articles include detailed information and step-by-step instructions to guide you through your experience with HireRight.

Preparing for Your Background Check

11 Total Articles

  • Assistance Completing Invitation

  • Assistance in Completing Release/Consent

  • FBI Fingerprinting Candidate User Guide

See all articles

During Your Background Check

9 Total Articles

  • How to Locate Previous Work History

  • U.S. Acceptable Documentation

  • Confirming Receipt of Documents

See all articles

Drug Testing & Health Screening Services

7 Total Articles

  • Best Practices for Testing Services

  • Collection Site Assistance

  • Drug Testing and Health Screening Invitation Assistance

See all articles

After Your Background Check

5 Total Articles

  • Request a Copy of My Background Report or Testing Results

  • How Can I Submit a Human Trafficking Block or Dispute?

  • Dispute the Accuracy of My Background Report or Testing Results

See all articles

Background Check FAQs

39 Total Articles

  • Dispute the Accuracy of My Background Report or Testing Results

  • Why Could HireRight not Verify my Background Check Information Without my Help?

  • Does a Credit Check Negatively Impact my Credit Score?

See all articles

About HireRight

4 Total Articles

  • How do HireRight’s Background Checks Help Candidates Get Hired?

  • Is My Information Secure?

  • What is the Relationship Between HireRight and the Employer Requesting the Background Verification?

See all articles

For US Candidates to Request a Copy of Your Background Report.

If you wish to Dispute the Accuracy of Your Background Report .

For Uber Earners .

How Can I Submit a Human Trafficking Block or Dispute? 

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Announcements

Tennessee Healthcare Statewide Criminal Search - Public Record Service Delay Notification

Tennessee Healthcare Statewide requests are currently delayed.

Long County, GA (Criminal) - Public Record Service Delay Notification

The Long County, GA Court public access terminals are currently unavailable.

Update - Henry County, OH (Criminal) - Napoleon Municipal Court - Public Record Service Delay Notification

The Henry County, OH – Napoleon Municipal Court public access system has been restored.

Update - Cleveland County, AR (Criminal, Civil) - Public Record Service Delay Notification

The Cleveland County, AR Rison District Court public access system has been restored.

Update - Saint Joseph County, MI (Criminal) - Public Record Service Delay Notification

The Saint Joseph County, MI District Court office relocation is complete, and system access has been restored.

Update - Various Counties, AR (Criminal, Civil) - Public Record Service Delay Notification

The Arkansas District Court temporary staffing limitations have been resolved.

Update - Wisconsin Healthcare Statewide Criminal Search - Public Record Service Delay Notification

Access to the Wisconsin Healthcare Statewide public access site has been restored.

Update - Benton County, MS (Criminal, Civil) - Public Record Service Delay Notification

The Benton County, MS Court delays have been resolved.

Henry County, OH (Criminal) - Napoleon Municipal Court - Public Record Service Delay Notification

The Henry County, OH – Napoleon Municipal Court public access system is currently unavailable.

Wisconsin Healthcare Statewide Criminal Search - Public Record Service Delay Notification

Wisconsin Healthcare Statewide requests are currently delayed.

Tennessee Healthcare Statewide Criminal Search - Public Record Service Delay Notification

Tennessee Healthcare Statewide requests are currently delayed.

Long County, GA (Criminal) - Public Record Service Delay Notification

The Long County, GA Court public access terminals are currently unavailable.

Update - Henry County, OH (Criminal) - Napoleon Municipal Court - Public Record Service Delay Notification

The Henry County, OH – Napoleon Municipal Court public access system has been restored.

Update - Cleveland County, AR (Criminal, Civil) - Public Record Service Delay Notification

The Cleveland County, AR Rison District Court public access system has been restored.

Update - Saint Joseph County, MI (Criminal) - Public Record Service Delay Notification

The Saint Joseph County, MI District Court office relocation is complete, and system access has been restored.

Update - Various Counties, AR (Criminal, Civil) - Public Record Service Delay Notification

The Arkansas District Court temporary staffing limitations have been resolved.

Update - Wisconsin Healthcare Statewide Criminal Search - Public Record Service Delay Notification

Access to the Wisconsin Healthcare Statewide public access site has been restored.

Update - Benton County, MS (Criminal, Civil) - Public Record Service Delay Notification

The Benton County, MS Court delays have been resolved.

Henry County, OH (Criminal) - Napoleon Municipal Court - Public Record Service Delay Notification

The Henry County, OH – Napoleon Municipal Court public access system is currently unavailable.

Wisconsin Healthcare Statewide Criminal Search - Public Record Service Delay Notification

Wisconsin Healthcare Statewide requests are currently delayed.

Tennessee Healthcare Statewide Criminal Search - Public Record Service Delay Notification

Tennessee Healthcare Statewide requests are currently delayed.

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Frequently Asked Questions