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Candidate Support

Need help with your background check?

You're in the right place. Our Candidate Support Site includes detailed step-by-step articles to guide you through your experience with HireRight — beginning to end.

Not a candidate? Visit our Customer Support site.

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Applicant Center mobile

Information on Requesting a Copy of My Report and Disputing Results.

For US Candidates to Request a Copy of Your Background Report.

If you wish to Dispute the Accuracy of Your Background Report .

For Uber Earners .

How Can I Submit a Human Trafficking Block or Dispute? 

General Topics for Help Articles

Need help with your background check? You're in the right place!

Our Help Articles include detailed information and step-by-step instructions to guide you through your experience with HireRight.

Preparing for Your Background Check

11 Total Articles

  • Assistance Completing Invitation

  • Assistance in Completing Release/Consent

  • FBI Fingerprinting Candidate User Guide

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During Your Background Check

9 Total Articles

  • How to Locate Previous Work History

  • U.S. Acceptable Documentation

  • Confirming Receipt of Documents

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Drug Testing & Health Screening Services

7 Total Articles

  • Best Practices for Testing Services

  • Collection Site Assistance

  • Drug Testing and Health Screening Invitation Assistance

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After Your Background Check

5 Total Articles

  • Request a Copy of My Background Report or Testing Results

  • How Can I Submit a Human Trafficking Block or Dispute?

  • Dispute the Accuracy of My Background Report or Testing Results

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Background Check FAQs

39 Total Articles

  • Dispute the Accuracy of My Background Report or Testing Results

  • Why Could HireRight not Verify my Background Check Information Without my Help?

  • Does a Credit Check Negatively Impact my Credit Score?

See all articles

About HireRight

4 Total Articles

  • How do HireRight’s Background Checks Help Candidates Get Hired?

  • Is My Information Secure?

  • What is the Relationship Between HireRight and the Employer Requesting the Background Verification?

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Announcements

Nevada County, CA (Criminal) - Public Record Service Delay Notification

Please review for Nevada County, CA court delays.

Jefferson County, GA (Criminal) - Public Record Service Delay Notification

Please review for Jefferson County, GA Superior Court delays.

Multiple Counties, ME (Criminal) - Public Record Service Delay Notification

Please review for Maine County Court delays.

Magoffin County, KY (Criminal) - Public Record Service Delay Notification

The Magoffin County, KY Court is currently closed.

Seneca County, NY (Criminal) - Public Record Service Delay Notification

The Seneca County, NY Courthouse is temporarily closed.

Bossier County, LA (Criminal) - Public Record Service Delay Notification

The Bossier County, LA court clerk is currently experiencing system issues.

All Counties, Puerto Rico (Criminal) - Public Record Service Delay Notification

The Puerto Rico court system is currently unavailable.

Multiple Counties, TX (Criminal, Civil) - Public Record Service Delay Notification

Please review for multiple Texas counties experiencing limited court operations or closures.

Breathitt County, KY (Criminal) - Public Record Service Delay Notification

The Breathitt County, KY courthouse will be closed on 9/3 and 9/4.

Douglas County, NV (Criminal) - Public Record Service Delay Notification

The Douglas County, NV court is currently experiencing a staffing shortage.

Nevada County, CA (Criminal) - Public Record Service Delay Notification

Please review for Nevada County, CA court delays.

Jefferson County, GA (Criminal) - Public Record Service Delay Notification

Please review for Jefferson County, GA Superior Court delays.

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