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Candidate Support

Need help with your background check?

You're in the right place. Our Candidate Support Site includes detailed step-by-step articles to guide you through your experience with HireRight — beginning to end.

Not a candidate? Visit our Customer Support site.

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Applicant Center mobile

Information on Requesting a Copy of My Report and Disputing Results.

General Topics for Help Articles

Need help with your background check? You're in the right place!

Our Help Articles include detailed information and step-by-step instructions to guide you through your experience with HireRight.

Preparing for Your Background Check

11 Total Articles

  • Assistance Completing Invitation

  • Assistance in Completing Release/Consent

  • FBI Fingerprinting Candidate User Guide

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During Your Background Check

9 Total Articles

  • How to Locate Previous Work History

  • U.S. Acceptable Documentation

  • Confirming Receipt of Documents

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Drug Testing & Health Screening Services

7 Total Articles

  • Best Practices for Testing Services

  • Collection Site Assistance

  • Drug Testing and Health Screening Invitation Assistance

See all articles

After Your Background Check

5 Total Articles

  • Request a Copy of My Background Report or Testing Results

  • How Can I Submit a Human Trafficking Block or Dispute?

  • Dispute the Accuracy of My Background Report or Testing Results

See all articles

Background Check FAQs

39 Total Articles

  • Dispute the Accuracy of My Background Report or Testing Results

  • Why Could HireRight not Verify my Background Check Information Without my Help?

  • Does a Credit Check Negatively Impact my Credit Score?

See all articles

About HireRight

4 Total Articles

  • How do HireRight’s Background Checks Help Candidates Get Hired?

  • Is My Information Secure?

  • What is the Relationship Between HireRight and the Employer Requesting the Background Verification?

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For US Candidates to Request a Copy of Your Background Report.

If you wish to Dispute the Accuracy of Your Background Report .

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How Can I Submit a Human Trafficking Block or Dispute? 

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Frequently Asked Questions

Announcements

Update - Lincoln County, NV (Criminal) - Public Record Service Delay Notification

The Lincoln County, NV Justice Court public access system has been restored.

South Carolina Statewide Criminal - Public Record Service Delay Notification

The South Carolina Statewide Criminal public access system is currently experiencing intermittent technical issues.

Colorado Statewide - Public Record Service Delay Notification

The Colorado Statewide public access system is currently unavailable.

All Counties, VA (Criminal) - Public Record Service Delay Notification

The Virginia (Criminal) public access system is currently experiencing technical issues.

Carson City, NV (Criminal) - Public Record Service Delay Notification

Please review for Carson City, NV Justice Court delays.

Update - Multiple Counties, SC (Criminal, Civil) - Public Record Service Delay Notification

Please review for updates on delays for multiple South Carolina counties.

Update - Fairfax/Fairfax City, VA (Criminal) - Public Record Service Delay Notification

The Fairfax/Fairfax City, VA automation systems have been restored.

Multiple Counties, SC (Criminal, Civil) - Public Record Service Delay Notification

The Greenville County and Charleston County, SC public access system is currently unavailable.

Update - Cumberland County, KY (Criminal) - Public Record Service Delay Notification

The Cumberland County, KY Clerk’s Office remains closed due to flooding until further notice.

Benton County, MS (Criminal) - Public Record Service Delay Notification

Please review for Benton County, MS court delays.

Update - Lincoln County, NV (Criminal) - Public Record Service Delay Notification

The Lincoln County, NV Justice Court public access system has been restored.

South Carolina Statewide Criminal - Public Record Service Delay Notification

The South Carolina Statewide Criminal public access system is currently experiencing intermittent technical issues.

Colorado Statewide - Public Record Service Delay Notification

The Colorado Statewide public access system is currently unavailable.

All Counties, VA (Criminal) - Public Record Service Delay Notification

The Virginia (Criminal) public access system is currently experiencing technical issues.

Carson City, NV (Criminal) - Public Record Service Delay Notification

Please review for Carson City, NV Justice Court delays.

Update - Multiple Counties, SC (Criminal, Civil) - Public Record Service Delay Notification

Please review for updates on delays for multiple South Carolina counties.

Update - Fairfax/Fairfax City, VA (Criminal) - Public Record Service Delay Notification

The Fairfax/Fairfax City, VA automation systems have been restored.

Multiple Counties, SC (Criminal, Civil) - Public Record Service Delay Notification

The Greenville County and Charleston County, SC public access system is currently unavailable.

Update - Cumberland County, KY (Criminal) - Public Record Service Delay Notification

The Cumberland County, KY Clerk’s Office remains closed due to flooding until further notice.

Benton County, MS (Criminal) - Public Record Service Delay Notification

Please review for Benton County, MS court delays.

Update - Lincoln County, NV (Criminal) - Public Record Service Delay Notification

The Lincoln County, NV Justice Court public access system has been restored.

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