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Help Articles

Confirming Receipt of Documents

This article belongs to the following topic:
  • During Your Background Check

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U.S. Acceptable Documentation

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Documentation Uploaded in Applicant Center (preferred):

If you submitted the documentation requested by attaching the file in Applicant Center, you will be able to see the document uploaded there, and our researchers will be able to see this as well. Once you provide the documentation in Applicant Center, the Verification's team will process your request in the next 24-48 hours approximately.

Documentation sent by Fax or Email:

Once you provide the documentation by either fax or email, the Verification's team will process/action your request in up to 48 hours approximately. To help expedite processing, please include your Request ID and cover sheet when faxing documents.