What is the Industry Sharing Safety Program?

ISSP is a first-of-its-kind effort for Transportation Networking Companies (“TNCs,” like Uber and Lyft) to share information about the drivers and delivery people deactivated from participating companies' platforms for the most serious safety incidents. The goal of the program is to enhance the safety of the entire ridesharing industry and equip companies with important safety information to protect their customers. Founding companies Lyft and Uber share information about driver deactivations related to the five most critical safety issues within the National Sexual Violence Resource Center’s (NSVRC) Sexual Misconduct and Sexual Violence Taxonomy (https://www.nsvrc.org/helping-industries-classify-reports), along with physical assault fatalities. For more information, we recommend you read Uber’s press release on the program, available here: https://www.uber.com/newsroom/industry-sharing-safety/ and Lyft’s press release here: https://www.lyft.com/blog/posts/lyft-and-uber-launch-industry-sharing-safety-program-in-the-us.

In short, the goal of the program is to enable one transportation network company to share with other transportation network companies the fact that it has deactivated a driver from its platform due to credible allegations of sexual misconduct or violence. The contributing transportation network company is solely responsible for receiving complaints about drivers, investigating the veracity of those complaints, classifying those complaints into sexually violent experiences (or not), and deciding whether to deactivate a driver. It alone can decide whether to share this information with other transportation network companies. HireRight does not have access to the complaints or report details regarding any safety related incidents. Serving as a third-party administrator, HireRight receives only that data strictly needed for cross-platform matching. HireRight does not know the details of the complaint, does not make credibility or classification determinations about the complaint, and does not decide whether a driver should or should not be deactivated due to a complaint. If you need details regarding any safety related incidents, you will need to contact the contributing company directly.