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Help Articles

Extend Testing Services Expiration Date

This article belongs to the following topic:
  • Drug Testing & Health Screening Services

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Are you unable to complete the requested testing service within the time frame specified in your registration?

Unfortunately, Customer Service cannot change this expiration date within the system on our end. The hiring company chooses the timeframe required for your drug test sample to be submitted. HireRight is unable to modify this timeframe without the hiring company’s approval. If further direction is needed, reach out to your hiring company.

Please be advised the automated registration (ePassport) excludes weekends and non-business days.