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Candidate Support

Need help with your background check?

You're in the right place. Our Candidate Support Site includes detailed step-by-step articles to guide you through your experience with HireRight — beginning to end.

Not a candidate? Visit our Customer Support site.

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  • Explore FAQs
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Applicant Center mobile

What Rights Do I Have and How Can I Exercise Them?

I Understand That Local Legislation May Provide me With Certain Rights in Respect to the Personal Data I Have Disclosed. How Can I Find Out More About This and Who Can I Exercise Those Rights Against?
Do you Have a Summary of My Rights Under the GDPR?
Can I Get a Copy of My Background Report?

Announcements

Update Regarding Directorship Searches in India

The Ministry of Corporate Affairs (MCA) in India has recently updated its website, affecting the Directorship Search checks.

Anticipated Delays for India Moonlighting Checks

Subscribing customers may experience delays.

Upcoming Delays in APAC Region

Please review for upcoming delays in the APAC region.

HireRight is Excited to Announce the Launch of HireRightBot!

Read more about our new AI-powered chatbot designed to enhance your experience with HireRight.

Anticipated Delays in India Checks Due to Holi Holiday

Anticipated Delays in India Checks Due to Holi Holiday

Expected Delays During Ramadan and Eid al-Fitr

Subscribing customers may experience delays.

Update Regarding Directorship Searches in India

The Ministry of Corporate Affairs (MCA) in India has recently updated its website, affecting the Directorship Search checks.

Anticipated Delays for India Moonlighting Checks

Subscribing customers may experience delays.

Upcoming Delays in APAC Region

Please review for upcoming delays in the APAC region.

HireRight is Excited to Announce the Launch of HireRightBot!

Read more about our new AI-powered chatbot designed to enhance your experience with HireRight.

Anticipated Delays in India Checks Due to Holi Holiday

Anticipated Delays in India Checks Due to Holi Holiday

Expected Delays During Ramadan and Eid al-Fitr

Subscribing customers may experience delays.

Update Regarding Directorship Searches in India

The Ministry of Corporate Affairs (MCA) in India has recently updated its website, affecting the Directorship Search checks.

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General Topics for Help Articles

Need help with your background check? You're in the right place!

Our Help Articles include detailed information and step-by-step instructions to guide you through your experience with HireRight.

Preparing for Your Background Check

11 Total Articles

  • Assistance in Navigating Applicant Center

  • Logging into Applicant Center

  • Password Reset for Applicant Center

See all articles

After Your Background Check

4 Total Articles

  • How Can I Submit a Human Trafficking Block or Dispute?

  • Can I Get a Copy of My Background Report?

  • I Understand That Local Legislation May Provide me With Certain Rights in Respect to the Personal Data I Have Disclosed. How Can I Find Out More About This and Who Can I Exercise Those Rights Against?

See all articles

Background Check FAQs

17 Total Articles

  • Why Could HireRight Not Verify My Background Information Without My Help?

  • How Far Back do Background Checks Go?

  • What are Reference Checks and Why are They Done?

See all articles

About HireRight

3 Total Articles

  • Is My Information Secure?

  • What is the Relationship Between HireRight and the Employer Requesting the Background Verification?

  • Where Does HireRight Get Their Information?

See all articles

About My HireRight Background Check

10 Total Articles

  • Do you Have a Summary of My Rights Under the GDPR?

  • What Formats Are Acceptable for Uploads?

  • Will You Contact My Current Employer?

See all articles

Frequently Asked Questions